What Clients Have to Say About Securus Technologies

Securus Technologies is an American company which provides state of the art prison solutions. The company offers both criminal and civil justice tech solutions with the aim of improving public safety while at the same time modernizing the incarceration process. Securus Technologies’ services have been of great help to different law enforcement and correction agencies that depend on the company’s solutions in ensuring that public safety is guaranteed against any criminal tendencies. Their technologies are simple to use yet very powerful and are accessible to anyone who wants to use it.

 

The company serves more than 2,600 correctional facilities 45 states in America, the District of Columbia, Mexico and Canada, and over one million inmates are under its radar. The company has raided its foundation well and is widely known for the provision of comprehensive and innovative technology solutions as well as responsive customer experience.

 

With its headquarters in Dallas, Texas, the company also has other regional offices in Allen, Carrolton, and Atlanta. Securus Technologies Inc. was founded by Richard Falcone in 1986 and has ever grown to become a leader in prison technologies. The company has had wonderful reviews from some of the customers who have had the opportunity to use their services. Here is what some of them had to say about the Company;

 

One client says that the use of Securus Technologies assistance helped them to get information from phone conversations of some of their corrupt staff who was dealing in contraband goods. The information helped them get a search warrant against that staff member and was consequently apprehended thus saving the company from lots of losses that would have occurred as a result of the contraband.

 

In a letter from a correctional facility, they congratulate the company for helping them monitor information concerning inmate alcohol use, the sale of drugs within the facility, access to mobile phones, threats and other suspicious activities. This was very helpful in curbing such cases subsequently.

 

Another facility had this to say “your investigative tools enables our staff conducts proper investigations whenever there are grievances of harassment or any possible threat to the facility or community.”

 

Securus Technologies – Assisting Law Enforcement Sector with High-Tech Investigative Technology

The modernization of correctional technology is critical to provide inmates with better facilities and means to communicate with their friends, family members, and loved ones. It also helps the law enforcement agencies with advanced technology and tools to catch the culprits with ease. Securus Technologies is one of the leading companies in the field of correctional technology, and it serves more than 2,400 correctional facilities in Canada, United States, and District of Columbia.

 

The company also provides inmate communication services to over a million prisoners and detainees in thousands of prisons spread across the country. Shortly, the company plans massive expansion in many other states and demography where it currently doesn’t have a presence. Such expansion move would help in increasing the customer base of the company drastically.

 

Securus Technologies has been in the correctional industry for over three decades, which has helped the company understand the sector in-depth. Understanding the problems that have plagued the industry has helped Securus Technologies to come up with solutions, products, and services that are highly required by the end users. Securus Technologies has also focused on ensuring that the customers get high-quality customer service.

 

Customer service is an important criterion these days to ensure customer retention and loyalty and Securus Technologies understands this. The company has also won the Gold Stevie Award for providing consumers with the best customer service.

 

The law enforcement sector is also greatly benefited by the technology provided Securus Technologies. The law enforcement officers use the investigative services offered by Securus to keep a watch on the miscreants in the society and stay prepared to combat any threats to the civilians. Over the years, the crime prevention technology offered by Securus Technologies has potentially saved hundreds of lives. The company continues to develop new age investigative products to help the law enforcement sector.